The Network Manager provides a single-screen view of the overall status of
monitored devices. A grouping and drill-down facility provides more detailed
views of the groups, individual servers and services being monitored.
Failure of any device to respond results in either a status down where the
server fails to respond, or a service down if a particular service has failed.
Any failure results in a ticket being generated within the Alert Manager,
to enable further investigation and analysis.
Devices can be grouped entirely arbitrarily by the system administrator
so that the hierarchies and groupings best represent the structure of your
network (such as by physical location or by department). These structures
are simple to create and modify, and their fully dynamic nature makes any
changes immediately apparent to users.
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Trap Detail
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One component of the Network Manager provides a detailed view of all
the IP service checks and agents running on a monitored server, and the
current status of all those checks, along with the last execution time of each
agent. This enables the system administrator to verify that all appropriate
checks are being made, and that the scheduling of these checks is correct.
Where a check has returned a failure status, the Network Manager has
been designed to prevent persistent issues (for example, 24 hour Node
Down) creating multiple helpdesk tickets and alerts; the alerts relating to
the issue are consolidated and only overwritten when fixed. A full audit log
of resolution actions against a single ticket eliminates the risk of inefficient
deployment of personnel.
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